Inclusions:

• Return non-stop flights 
• Dubai City Tour
• Dubai Frame tickets
• “At The Top” Burj Khalifa 124th Floor ticket (Non Prime Time)
• Dubai Aquarium and Penguin Cove ticket
• Premium Desert Safari (VIP experience at Royal Vision Camp)
• Dhow Marina Cruise with dinner
• Global Village entry (subject to operation)
• Miracle Garden entry (subject to operation)
• Yas Island 1 Day 1 Park Pass (choice: Ferrari World, Warner Bros World, Yas Waterworld, SeaWorld – any one park)
• Abu Dhabi City Tour
• The View At The Palm (Non Prime Time) 
• Dubai Dolphinarium Dolphin and Seal Show (Regular Seating) (Tues Closed)
• Dubai Mall visit
• 24/7 concierge services
• 30-day Dubai Tourist Visa
• Local SIM card
• Travel insurance (coverage up to $15,000)
• Private airport-hotel-airport transfers
• All transfers for included tours and excursions
• All applicable taxes and service charges (No hidden costs)

Exclusions:

• Hotel Stay
• Aura Sky Pool Morning 10am Palm View High Table (Limited Availability) (only for adults) (Dynamic and Subject to Availability) 
• Sunset Luxury Yacht Tour with Bbq meal (Sharing Yacht) 
• Skydive Dubai experience - Additional ₹65,000 per person
• Tour coordinator service on a daily basis at USD 45 per day (10 hours availability)
• Lunches and dinners unless specified in the itinerary
• Optional tours and activities not listed in the inclusions
• Expenses of personal nature such as laundry, minibar, telephone, shopping, tips, etc.
• Optional tours and activities not explicitly listed above
• 5% GST

Booking Procedure

• A 50% advance payment is required to confirm the booking.
• The balance payment must be completed 30 days prior to the departure date.
• All bookings are subject to availability at the time of confirmation.
• Cancellation policies will apply as per Zion Events and Tours terms and conditions.

At Zion Events and Tours, we understand that travel plans can sometimes change unexpectedly. To ensure clarity and fairness for all our customers, we have outlined our cancellation policy below:

Cancellation by the Customer:

The following cancellation charges will apply based on the number of days prior to the scheduled departure date that we receive your written cancellation request:

More than 30 days prior to departure:
 50% of the total booking cost will be charged as cancellation fees. The remaining amount will be refunded.

15 to 30 days prior to departure:
 75% of the total booking cost will be charged as cancellation fees. The remaining amount will be refunded.

0 to 15 days prior to departure:
 100% of the total booking cost will be charged as cancellation fees. No refund will be provided.

In case of a no-show:
 100% of the total booking cost will be charged. No refund will be provided.

Important Notes Regarding Customer Cancellations:

• Cancellation requests must be submitted in writing, preferably via email to info@zioneventsandtours.com. The date of receipt of your email will be considered the date of cancellation.
• For certain bookings—such as those involving non-refundable flights, accommodations, or specific events—a higher cancellation fee or no refund may apply, regardless of the timeframe. This will be clearly communicated at the time of booking.
• If you wish to postpone or amend your booking, it will be subject to availability and may incur additional charges as per the policies of the service providers (airlines, hotels, etc.).
• Refunds, if applicable, will be processed within 7–10 business days from the date of cancellation and credited back to the original mode of payment. Please note that your bank may take additional time to reflect the refund.

Cancellation by Zion Events and Tours:

We strive to operate all our tours and travel arrangements as planned. However, there may be instances where we must cancel a booking due to reasons beyond our control, such as:

• Force Majeure Events: Including natural disasters, political unrest, pandemics, or government-imposed travel restrictions.
• Insufficient Number of Participants: For group tours, if the minimum number of participants is not met, we reserve the right to cancel the tour.

If We Cancel Your Booking:

You will have the option of:

• Receiving a full refund of the amount paid.
• Choosing an alternative tour or travel arrangement of comparable value, subject to availability. If the alternative is costlier, the difference must be paid by you.

We will notify you of the cancellation as early as possible.

In case of Force Majeure, while we aim to offer a full refund, certain service providers may have non-refundable clauses. These will affect the final refund amount, and we will inform you transparently.

Special Considerations:

• Flights: Governed by airline policies. We will assist you, but final charges and refunds depend on the airline’s terms.
• Accommodation: Varies by property. You will be informed of the applicable terms at the time of booking.
• Visa and Travel Documents: Zion Events and Tours is not responsible for issues arising from visa rejections or invalid documents. Such cases will be treated as customer cancellations and charges will apply accordingly.

Amendments to the Cancellation Policy:

Zion Events and Tours reserves the right to revise or update this cancellation policy at any time without prior notice. The most recent version will always be available on our official website.

By booking with Zion Events and Tours, you confirm that you have read, understood, and agreed to the above terms and conditions.