Inclusions

• Return international flights from India

• Five nights accommodation at KOKO Hotel Tsukiji Ginza on a double/twin sharing basis

• Daily breakfast at the hotel

• Private airport transfers in Tokyo

• One-day entry pass to Tokyo Disneyland with round-trip private transfers

• Full-day Mount Fuji and Hakone guided tour with return via Shinkansen (bullet train)

• Mt. Komagatake Ropeway and Lake Ashi cruise as part of the Hakone itinerary

• Optional Japanese-style lunch during the Mount Fuji and Hakone tour (if selected)

• Multilingual audio guide access via mobile application for Mt. Fuji tour

• 24x7 on-ground travel assistance and support from Zion Events and Tours

Exclusions

• Japan visa charges (can be arranged on request at additional cost)

• Travel insurance

• Meals other than those mentioned in the itinerary

• Personal expenses such as tips, laundry, telephone, shopping, etc.

• Entry fees to attractions not specified in the inclusions

• Early check-in or late check-out at the hotel

• Tax Collected at Source (TCS) as per prevailing Government of India regulations

• Any additional costs arising due to unforeseen circumstances such as flight delays, natural calamities, or operational issues

Booking Procedure

• A 50% advance payment is required to confirm the booking.

• The balance payment must be completed 30 days prior to the departure date.

• All bookings are subject to availability at the time of confirmation.

• Cancellation policies will apply as per Zion Events and Tours terms and conditions.

Bank Details

Bank Name: Kotak Mahindra Bank
Account Number: 2145224341
Account Type: Current
Account Name: Zion Events and Tours
IFSC Code: KKBK0000208
GST Registration Number: 07FJNPB2761J1Z0

At Zion Events and Tours, we understand that travel plans can sometimes change unexpectedly. To ensure clarity and fairness for all our customers, we have outlined our cancellation policy below:

Cancellation by the Customer:

The following cancellation charges will apply based on the number of days prior to the scheduled departure date that we receive your written cancellation request:

• More than 30 days prior to departure:
  25% of the total booking cost will be charged as cancellation fees. The remaining amount will be refunded.

• 15 to 30 days prior to departure:
  50% of the total booking cost will be charged as cancellation fees. The remaining amount will be refunded.

• 7 to 14 days prior to departure:
  50% of the total booking cost will be charged as cancellation fees. The remaining amount will be refunded.

• Less than 7 days prior to departure:
  100% of the total booking cost will be charged as cancellation fees. No refund will be provided.

• No-show:
  In case of a no-show, 100% of the total booking cost will be charged. No refund will be provided.

Important Notes Regarding Customer Cancellations:

• Cancellation requests must be submitted in writing, preferably via email to info@zioneventsandtours.com. The date of receipt of your email will be considered the date of cancellation.

• For certain bookings—such as those involving non-refundable flights, accommodations, or specific events—a higher cancellation fee or no refund may apply, regardless of the timeframe. This will be clearly communicated at the time of booking.

• If you wish to postpone or amend your booking, it will be subject to availability and may incur additional charges as per the policies of the service providers (airlines, hotels, etc.).

• Refunds, if applicable, will be processed within 7–10 business days from the date of cancellation and credited back to the original mode of payment. Please note that your bank may take additional time to reflect the refund.

Cancellation by Zion Events and Tours:

We strive to operate all our tours and travel arrangements as planned. However, there may be instances where we must cancel a booking due to reasons beyond our control, such as:

• Force Majeure Events: Including natural disasters, political unrest, pandemics, or government-imposed travel restrictions.

• Insufficient Number of Participants: For group tours, if the minimum number of participants is not met, we reserve the right to cancel the tour.

If We Cancel Your Booking:

You will have the option of:

• Receiving a full refund of the amount paid.

• Choosing an alternative tour or travel arrangement of comparable value, subject to availability. If the alternative is costlier, the difference must be paid by you.

We will notify you of the cancellation as early as possible.

In case of Force Majeure, while we aim to offer a full refund, certain service providers may have non-refundable clauses. These will affect the final refund amount, and we will inform you transparently.

Special Considerations:

• Flights: Governed by airline policies. We will assist you, but final charges and refunds depend on the airline’s terms.

• Accommodation: Varies by property. You will be informed of the applicable terms at the time of booking.

• Visa and Travel Documents: Zion Events and Tours is not responsible for issues arising from visa rejections or invalid documents. Such cases will be treated as customer cancellations and charges will apply accordingly.

Amendments to the Cancellation Policy:

Zion Events and Tours reserves the right to revise or update this cancellation policy at any time without prior notice. The most recent version will always be available on our official website.

By booking with Zion Events and Tours, you confirm that you have read, understood, and agreed to the above terms and conditions.