Inclusions

• Accommodation for 2 nights at a premium cave-style resort or luxury tent (on double occupancy basis).
• 1 Leopard Safari (morning): Jeep safaris led by trained naturalists to track leopards in the granite hills.
• Buffet Breakfast included
• Complimentary To-and-fro Station transfers included
• Evening High Tea setup at the lake
• Bonfire experience on one or both evenings (weather permitting).
• In-room comforts include air-conditioning, en-suite bathrooms, and basic toiletries.
• Use of resort amenities such as lounge decks, indoor leisure areas, or relaxation zones (as available).
• All applicable taxes and service charges.

Exclusions

• Travel to and from Jawai – transport arrangements are not included.
• Train or flight tickets.
• Personal expenses – laundry, tips, phone calls, minibar, shopping, etc.
• Alcoholic beverages – available on request at an additional cost.
• Travel insurance, medical costs, or unforeseen emergencies.
• Anything not specifically mentioned under ‘Inclusions’.

Optional Tour Suggestions (to be booked and paid separately)

• Nature Walks & Village Tours: Guided walks through the Jawai landscape or immersive visits to Rabari settlements.
• Cultural Interactions: Bonfire storytelling sessions or craft-based activities led by local communities.
• Temple Visits: Excursions to Devgiri Cave Temple, Dado Parshwanath Temple, or Jawai Dam for photography and heritage exploration.

Important Notes

• The rates listed above are on a per-person basis.
• Rates are subject to availability at the time of booking

50% advance to confirm booking, balance due 7 days before check-in.

Bank details are attached for reference.

PAN is mandatory for cash deposits above ₹50,000.

Cash not accepted above ₹1,99,000 by Section 269ST. 

Bank Details 

At Zion Events and Tours, we understand that travel plans can sometimes change unexpectedly. To ensure clarity and fairness for all our customers, we have outlined our cancellation policy below:

1. Cancellation by the Customer:

The following cancellation charges will apply based on the number of days prior to the scheduled departure date that we receive your written cancellation request:

• More than 30 days prior to departure:
  25% of the total booking cost will be charged as cancellation fees. The remaining amount will be refunded.

• 15 to 30 days prior to departure:
  50% of the total booking cost will be charged as cancellation fees. The remaining amount will be refunded.

• 7 to 14 days prior to departure:
  50% of the total booking cost will be charged as cancellation fees. The remaining amount will be refunded.

• Less than 7 days prior to departure:
  100% of the total booking cost will be charged as cancellation fees. No refund will be provided.

• No-show:
  In case of a no-show, 100% of the total booking cost will be charged. No refund will be provided.

Important Notes Regarding Customer Cancellations:

• Cancellation requests must be submitted in writing, preferably via email to info@zioneventsandtours.com. The date of receipt of your email will be considered the date of cancellation.

• For certain bookings—such as those involving non-refundable flights, accommodations, or specific events—a higher cancellation fee or no refund may apply, regardless of the timeframe. This will be clearly communicated at the time of booking.

• If you wish to postpone or amend your booking, it will be subject to availability and may incur additional charges as per the policies of the service providers (airlines, hotels, etc.).

• Refunds, if applicable, will be processed within 7–10 business days from the date of cancellation and credited back to the original mode of payment. Please note that your bank may take additional time to reflect the refund.

2. Cancellation by Zion Events and Tours:

We strive to operate all our tours and travel arrangements as planned. However, there may be instances where we must cancel a booking due to reasons beyond our control, such as:

• Force Majeure Events: Including natural disasters, political unrest, pandemics, or government-imposed travel restrictions.

• Insufficient Number of Participants: For group tours, if the minimum number of participants is not met, we reserve the right to cancel the tour.

If We Cancel Your Booking:

You will have the option of:

• Receiving a full refund of the amount paid.

• Choosing an alternative tour or travel arrangement of comparable value, subject to availability. If the alternative is costlier, the difference must be paid by you.

We will notify you of the cancellation as early as possible.

In case of Force Majeure, while we aim to offer a full refund, certain service providers may have non-refundable clauses. These will affect the final refund amount, and we will inform you transparently.

3. Special Considerations:

• Flights: Governed by airline policies. We will assist you, but final charges and refunds depend on the airline’s terms.

• Accommodation: Varies by property. You will be informed of the applicable terms at the time of booking.

• Visa and Travel Documents: Zion Events and Tours is not responsible for issues arising from visa rejections or invalid documents. Such cases will be treated as customer cancellations and charges will apply accordingly.

4. Amendments to the Cancellation Policy:

Zion Events and Tours reserves the right to revise or update this cancellation policy at any time without prior notice. The most recent version will always be available on our official website.

By booking with Zion Events and Tours, you confirm that you have read, understood, and agreed to the above terms and conditions.

Please read these Terms and Conditions carefully before booking any tour or travel services with Zion Events and Tours ("we," "us," or "our"). By making a booking, you ("the client," "you," or "your") agree to be bound by these terms and conditions.

1. Booking and Payment

·       Booking Process: Bookings can be made through our website, by email, phone, or in person at our office. A booking is considered confirmed only when we issue a written confirmation (e.g., booking confirmation email or invoice) after receiving the initial deposit or full payment.

·       Initial Deposit: A non-refundable deposit of 25% of the total tour/service cost is required at the time of booking to secure your reservation. The exact amount will be specified in your booking confirmation.

·       Balance Payment: The remaining balance of the total booking cost must be paid no later than 30 days prior to the scheduled departure date. For bookings made within 30 days of departure, full payment is required at the time of booking.

·       Payment Methods: We accept payments via bank transfer, credit/debit cards and online payment gateways.

·       Pricing: All prices are quoted in Indian Rupees (INR) unless otherwise specified and are subject to change without prior notice until your booking is confirmed. Prices include only those items specifically mentioned in the itinerary or inclusions. They do not include personal expenses unless explicitly stated.

2. Travel Documents and Visas

·       Passport and Visa: It is your sole responsibility to ensure that you possess a valid passport with sufficient validity (at least six months beyond your intended stay) and obtain the necessary visas, permits, and other travel documents required for your chosen destination(s). We can provide general guidance, but you are responsible for verifying specific requirements with the relevant embassies or consulates.

·       Other Documents: You are also responsible for carrying any other necessary documents, such as flight tickets, hotel vouchers, identification proof, and vaccination certificates, as may be required.

·       Consequences of Missing Documents: We shall not be held responsible for any consequences, losses, or expenses arising from your failure to obtain or possess valid travel documents.

3. Health and Safety

·       Health Precautions: It is your responsibility to consult with your physician regarding any necessary vaccinations, health precautions, or medical advice related to your travel destination(s).

·       Physical Fitness: Some tours may require a certain level of physical fitness. You are responsible for assessing your own fitness level and ensuring that you are capable of participating in the activities involved. We are not liable for any health issues or injuries that may arise due to your pre-existing medical conditions or lack of fitness.

·       Safety: We prioritize the safety of our clients, but you acknowledge that travel involves inherent risks. You are responsible for your own safety and should adhere to all local laws, customs, and guidelines provided by our representatives or service providers.

4. Changes to Itinerary

·       Our Right to Make Changes: While we endeavor to operate all tours as per the advertised itineraries, we reserve the right to make changes to the itinerary, accommodations, transportation, or other arrangements at any time due to unforeseen circumstances, including but not limited to weather conditions, political instability, strikes, natural disasters, or instructions from local authorities.

·       Notification of Changes: We will make reasonable efforts to notify you of any significant changes as soon as possible.

·       Client's Acceptance of Changes: By booking with us, you acknowledge and accept that minor changes to the itinerary may be necessary and do not constitute grounds for cancellation or refund.

·       Alternative Arrangements: If we are forced to make a significant change, we will offer you suitable alternative arrangements of comparable value, if available. If we are unable to offer a suitable alternative, you may be entitled to a refund as per our cancellation policy.

5. Liability and Insurance

·       Limitation of Liability: Zion Events and Tours acts only as a booking agent for various service providers such as airlines, hotels, transportation companies, and other independent contractors. We shall not be held liable for any loss, injury, damage, delay, or inconvenience caused by the acts, omissions, or defaults of these service providers. Our liability is limited to the amount paid by you for the specific tour or service.

·       Force Majeure: We shall not be liable for any failure to perform our obligations due to Force Majeure events (as defined in our cancellation policy).

·       Travel Insurance: We strongly recommend that you purchase comprehensive travel insurance to cover medical expenses, personal injury, loss of baggage, trip cancellation, curtailment, and other potential risks associated with travel. You are solely responsible for arranging your own travel insurance.

6. Customer Conduct

·       Respectful Behaviour: You are expected to behave in a respectful and responsible manner towards our staff, representatives, service providers, and other travellers.

·       Compliance with Laws: You must comply with all applicable local laws, customs, and regulations of the countries you are visiting.

·       Disruptive Behaviour: We reserve the right to refuse service to or remove any participant from a tour or travel arrangement if their behaviour is deemed disruptive, offensive, illegal, or harmful to others. In such cases, no refund will be provided, and you will be responsible for any additional expenses incurred.

7. Complaints and Grievances

·       Reporting Issues: If you have any complaints or grievances during your travel, you should immediately bring it to the attention of our local representative or service provider so that they can attempt to resolve the issue on the spot.

·       Written Complaints: If the issue is not resolved to your satisfaction, you must submit a written complaint to us via email at info@zioneventsandtours.com within 14 days of your return. Failure to do so may affect our ability to investigate and address your concerns.

8. Governing Law and Jurisdiction

·       These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Delhi.

9. Data Protection

·       We will collect, use, and protect your personal information in accordance with our Privacy Policy, which is available on our website.

10. Severability

·       If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. Entire Agreement

·       These Terms and Conditions, together with our booking confirmation and any other written information we provide to you, constitute the entire agreement between us concerning the services provided.

12. Acceptance of Terms

·       By making a booking with Zion Events and Tours, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.